Insurance & Payment Information
Private-Pay Practice
Oakwell Center does not currently participate with or directly bill insurance companies.
Our private-pay model allows us to provide individualized services without relying on insurance authorization requirements to determine the frequency or duration of care.
Payment is due at the time of service unless a payment arrangement has been established in advance.
Out-of-Network Reimbursement
Clients with out-of-network behavioral health benefits may be eligible for reimbursement from their insurance provider.
Upon request, Oakwell Center can provide a superbill for eligible clinical services that clients may submit to their insurance company for possible reimbursement.
Reimbursement is not guaranteed and depends on the client's individual insurance plan, benefits, and coverage requirements.
Clients are responsible for verifying their out-of-network benefits and for all charges incurred at Oakwell Center.
Flexible Payment Plans
We recognize that comprehensive diagnostic evaluations represent a meaningful financial investment.
Flexible payment arrangements are available for our $700 Comprehensive ADHD Evaluation and Comprehensive Mental Health Diagnostic Evaluation.
Payment schedules are established before services begin. Please contact our office to discuss available arrangements.
Appointment Changes & Cancellations
We understand that circumstances may require clients to reschedule or cancel appointments.
Applicable cancellation and missed-appointment policies, including any associated fees, are provided in our practice policies and reviewed before services begin.
No Surprises Act & Good Faith Estimates
Your Right to Understand the Cost of Your Care
Under the federal No Surprises Act, individuals who do not have health insurance or who choose not to use their insurance to pay for healthcare services generally have the right to receive a Good Faith Estimate of expected charges.
At Oakwell Center, we are committed to providing transparent information about the anticipated financial costs of your care.
What Is a Good Faith Estimate?
A Good Faith Estimate is a written document outlining the expected charges for your healthcare services.
For ongoing psychotherapy, your estimate may reflect the anticipated frequency and duration of treatment, based on information available when the estimate is prepared.
A Good Faith Estimate is not a contract and does not obligate you to receive any particular service or number of appointments. Actual treatment needs may change over time.
When Will I Receive My Estimate?
Appointments scheduled 3–9 business days in advance: A written Good Faith Estimate will be provided within one business day after scheduling.
Appointments scheduled 10 or more business days in advance: A written estimate will be provided within three business days after scheduling.
Estimates requested before scheduling: A written estimate will be provided within three business days of your request.
You may request a Good Faith Estimate at any time.
What If My Bill Is Higher Than My Estimate?
If you receive a bill from a provider that is at least $400 more than that provider's Good Faith Estimate, you may have the right to dispute the charges through the federal patient-provider dispute resolution process.
You generally must initiate the dispute within 120 calendar days of receiving the initial bill.
For more information about your rights, visit:
You may also contact the federal No Surprises Help Desk at 1-800-985-3059.
Our Commitment to Financial Transparency
We encourage clients to ask questions about fees, anticipated costs, payment arrangements, or financial responsibilities before beginning services.
Our goal is to provide clear information so individuals and families can make informed decisions about their care.
Questions About Services or Fees?
We understand that choosing mental and behavioral health services is an important decision.
If you have questions about our assessments, therapy services, educational consultations, or payment options, we welcome the opportunity to help you identify the services that best meet your needs.
Contact Oakwell Center to learn more or request an appointment.